According to Penn State Live, Jim Jansen, associate professor of information science and technology in the College of Information Sciences and Technology has been studying Twitter. What he found by looking at half a million Tweets is that 20 percent contain requests for product information or responses to the requests. "People are using tweets to express their reaction, both positive and negative, as they engage with …
Continue Reading about Today In Twitterverse: It Takes A Village To Raise A Brand →