Customer testimony is crucial for brand managers to get a better understanding of their real audience. Likewise, word of mouth is the bread of life for a brand like Laphroaig. It's not a lager, it's Scotch whisky. Watch as these friends try Laphroaig for the first time. https://youtu.be/2qlAQg4aY3c If Laphroaig was a scared and sterile little brand, instead of a bold whisky from the early 19th century, …
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