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Make the technology easy to use, or lose people, lose elections, lose money, and lose your shit. E-TRADE understands. https://youtu.be/JAmVzAipMSM This is the kind of customer-focused copy I can get behind: You should be mad that they gave this guy a promotion. You should be made at forced camaraderie. You should be mad at tech that makes things worse. If I didn't know better, I'd think the copy …
Continue Reading about What No One Needs Now—Technology That Makes Things Worse →
Are today's technology titans the new monopolies? Do the filthy rich executives say one thing and do another? Or are Silicon Valley and its satellite cities (like Austin) geek utopias where abundance is the rule? When evaluating the titan's there are many angles to take from the customer's perspective, privacy invasion being foremost among them. But what about the people who work for Facebook, Amazon, Apple, …
Here's some good news. For the holidays, Dell Technologies partnered with Ballet Austin and eSight to equip visually impaired individuals with new technology that enabled them to view a live performance of The Nutcracker at The Long Center in Austin. https://youtu.be/eTUnfkYI8U0 With over 150 community members in attendance, "The Unseen Ballet" was a special event that brought families together this holiday …
When you're in the middle of a job search, people can be so helpful. A friend or family member might innocently and genuinely offer, "Hey, have you tried Indeed?" For the job seeker, it's the kind of question that can make one want to sink deep into a tub. https://youtu.be/MSbE6kFT_Go "Yes, thanks friend. My resume is on Indeed and I have email alerts all set up, so all the awesome jobs I might want are …
Students need a break today, and not at McDonald's. The financial burdens that come with tuition, textbooks, room and board, laptops and mobile phones, clothes, etc. can be overwhelming. Plus, there's all the coursework, reading, writing, and attending class to do, on top of family and work obligations. Making sure you have all the software you need is yet another pressure. For those studying design or entering a …
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https://youtu.be/H9b_-EiWgy4 I first made my way to South By Southwest in March of 2003. The conference, the city of Austin, and the creative industries have all changed considerably since then. It was just 16.5 years ago, but in our accelerated, digitally-disrupted world things happen fast. To make my point even clearer, when I first attended South By in 2003, there was no Twitter, no Facebook, no Instagram, …
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Are you on Slack? Over 10 million people log on to the messaging App every day. People in all sorts of industries are deciding if it's a helpful tool or a nagging reminder (that there are unread messages waiting for you to act on). The answers to these questions will vary depending on how your organization chooses to use Slack. Generally speaking, I believe email is for work and Slack is for talking about work …
Agree or disagree? Communications technology, like all new technology, is neither good nor evil. I believe what we choose to do with technology is what matters. For instance, Facial Recognition Technology (FRT) can be used for the good of all, or it can be used by a draconian surveillance state to control a population. Last year, Brad Smith, the president of Microsoft, warned that the technology was too …
Continue Reading about The New Frontier In Privacy: Your Face →
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