Rotten Dusenberries

If jolly ol’ Saint Nick stuffed your stocking with an Amazon or Borders gift certificate, our friend George Parker has a word of caution of you. Seems that last year, BBDO veteran Phil Dusenberry released a book of memoirs called “Then We Set His Hair on Fire: Insights and Accidents from a Hall of Fame […]

Santa’s Come A Long Way, Baby

No wonder he likes chimneys. Courtesy of a bunch of auctions on eBay, you can see that Santa used to shill for all sorts of cigarette makers:

Jiffy Lube Wants A Two-Way Customer Conversation. Maybe.

In Southern California, Jiffy Lube locations got busted for not doing work that customers paid for. The above follow-up report, taken from the local news in LA, shows clips of a Jiffy Lube “apology” commercial and the reactions of some of the customers who got screwed. It doesn’t appear Jiffy Lube is all that interested […]

I’m Still Voting For Chris Christmas Rodriguez This Year

Done a while back and it still cracks me up. See all of them here.

A Quick Lesson In Customer Service Courtesy Of Home Depot

1) Don’t call someone a “cunt.” 2) If you call someone a “cunt,” make sure that woman’s husband is not nearby. 3) If you call someone a “cunt” and their husband is nearby, act very apologetic and remorseful, and do something to rectify the situation. 4) If you call someone a “cunt” and their husband […]

Jack Trout Gets It Right About Wal-Mart

Between the original “Postioning” authors Ries & Trout, it’s easy to deduce who the smart one is based on their solo writings. Ries waxes moronic in Ad Age, but in a great column on, Jack Trout looks at the big issues facing America’s largest retailer. I’ve written in the past that once a brand […]

Draft Investigates Itself, Clears Itself Of Wrongdoing

The Chicago Tribune reports on the aftermath of DraftFCB’s Wal-Mart win/loss. Observers of the ad business had been waiting for a reaction from DraftFCB, which finds itself under the glare of publicity and seemingly in a vulnerable business position. Wal-Mart took back its account this month, even before DraftFCB had started work for the retailer, […]

Lawsuits Are Targeting Target, Claiming Copyright Infringment

If you think your local Target is beginning to resemble a Pottery Barn, it may not be your imagination. The Minneapolis Star-Tribune reports on a new lawsuit, and others over the years, that accuse Target of copying other retailers’ products: Williams-Sonoma, which operates Pottery Barn and other chains, claims in a federal lawsuit filed Tuesday […]