- Commit to doing great, inspired work.
- Are engagers–they engage their clients, co-workers and suppliers in doing great work.
- Face the tough situations–they make sure their ideas are on-track, they demand great performance of themselves and others–even the client has to live up to their promises.
LaBov makes being successful and “doing great, inspired work” sound so simple. But it’s far from simple. First, people need to agree on what great work is. Without such an agreement there’s very little point in pushing any envelopes, or “committing, engaging and facing the tough situations.”
Sometimes the tough situation is admitting there’s not a match between client and agency and doing something about it, instead of letting it fester.