Talk Talk Walk

Best Buy is a company I loathe and will never support.
The reason for my attitude is the $190 restocking fee Best Buy levied after I brought a PC back to the store in Lakewood, CO 18 hours after purchase. While Best Buy may have felt justified in that charge, I will never shop there again and I make it a point to to tell everyone I know what a horrible experience I had at Best Buy (seven years ago!).
Given these circumstances, running the following video herein makes little sense. But I’m going to do it anyway, on the chance that Barry Judge is a real change agent.

Talk is great and the quest for open dialogue and transparency is great. But that doesn’t alter fundamental issues at the store. Are the heinous restocking fees still in place? That’s the only question I have for Mr. Judge.
[via Opus Creative]

About David Burn

I wrote my first ad for a political candidate when I was 17 years old. She won her race and I felt the seductive power of advertising for the first time. Today—after working for seven agencies in five states—I am now head of brand strategy and creative direction at Bonehook in Portland, Oregon.