“By proclaiming that ‘markets are conversations,’ and that talking with customers is the ultimate marketing methodology, Cluetrain ignores this important truism from Rene Descartes:
‘To know what people really think, pay regard to what they do, rather than what they say.’
That
Your definitions are not accurate.
Recall from Marketing 101 that marketing consists of the 4 Ps: product, price, place (distribution), and promotion.
Promotion includes TV commercials, ads, Web sites, direct mail — all the things that both branding and direct marketing agencies and copywriters create for their clients.
Promotion is mass communication; selling is one on one communication, either in person or via phone, between two people: a salesperson and a prospect.
They’re not my definitions.
But as long as we’re concerned with accuracy here, allow me to add some depth to Mr. Rodriguez’s comments about what constitutes marketing.
Marketing is a process where we take two identical products and create differentiation, and thereby brand preference.
Steve Laughlin of Laughlin Constable speaks eloquently on the topic:
“Business is a numbers game and we should never forget it.
A Mitsubishi and a BMW both weigh about 4,000 pounds. The BMW costs twice as much. Those are numbers. How many people get MBAs in order to be able to afford a Mitsubishi?
Branding is not a numbers game and we shouldn
I fear a descent into definition wars. Like there is some absolute true definition of what marketing is or isn’t. Instead of going with something like “this is what it means for me”.
Of course, you are right Johnnie. Thanks for mediating.
It’s all about selling anyway. Marketing is just the well spoken, well dressed version of hucksterism.