“I don’t agree with that,” he said. “I think it sends you down the wrong track. I’d say the emphasis is on relevance and usefulness. The danger with the content story is—the most powerful thing you could do to me as a brand if I went to [a music festival] is you could chill my beer for me. If you pursue ‘content,’ you won’t come up with that idea. And if you go the airport and get power from Nokia or Sony, that’s much more meaningful to me as a brand. I think content steers you away from that. I think content is a subset of that, if it’s relevant and useful. But the more fundamental thing is for brands to have a meaningful relationship and engagement with their audience.”
So experiential is king. Or more simply put, solving the marketing problem is king. I have no problem with that. But I will say that no one’s arguing for a content-only solution.
For example, when I was a Content Director at BFG Communications working on the Camel brand, the need for content was dictated by the brand’s multi-million dollar event series. Content from past events helped promote upcoming events and also helped people relive the events they already attended. In this example content and events worked hand-in-hand. Most successful content strategies follow this multidimensional model.
Today, we talk a lot about how all companies are media companies, and that’s the reality if the company operates online to any degree. Brand sites need content and brand’s social arms need content, every day. So, content may not be King, but it’s certainly become a member of the royal court.