I once worked on a chain of auto repair shops. When our client came in for a strategy session, he seemed confused about the idea of targeting his message. “Well, I think we can narrow down our audience to men and women 18-49," he confidently stated. Our strategist shot back, “Who own cars, right?” Needless to say, we weren't going to reach any strategic breakthroughs. So why do age groups -- and generations -- …
Continue Reading about Generalizing About Generations Is Generally A Bad Idea →