When you think about it, "content" is a really awful word. In the context that it's used these days, the word sounds so useless--as if content were an amorphous blob to clog the Intertubes. Coming along to make sense of this is Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business by Ann Handley and C. C. Chapman. Handley and Chapman …
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