Parents Sue Starbucks Because Hot Chocolate Is Hot

It’s outrageous! Egregious! Ridiculous! From The Indianapolis Star:

A Hancock County couple have filed a lawsuit against Starbucks, accusing a Fishers store of serving scalding hot chocolate that seriously burned their little girl.
Michael and Alexis Brennan filed the suit Tuesday in Marion Superior Court on behalf of their daughter, Rachel.
Rachel’s age is not included in the lawsuit, but it says she was in a child restraint seat in the back seat of the family car Nov. 2, 2004, when Alexis Brennan went to the Starbucks at 116th Street and I-69.
Brennan ordered a child’s hot chocolate with whipped cream and an adult hot chocolate without whipped cream at the drive-through. According to the lawsuit, Starbucks’ policy is to serve child drinks at lower temperature than adult drinks to avoid kids getting burned.
Brennan handed her daughter the child drink, and as she pulled away from the window, it spilled into Rachel’s lap. The child was “screaming in pain,” and her mother pulled over, got Rachel out and removed her clothes to find the “skin on Rachel’s leg was falling off of her.” She suffered serious burns that required repeated medical attention and could require more medical attention, the lawsuit said. The parents are seeking unspecified damages.

A moving car. A child in a car seat. Hot chocolate. You figure it out.
But the question I have is: Who put the top on? Could someone go down to Starbucks and get me a hot chocolate to go, with a top?
We’re gonna run some tests on that top.



About Dan Goldgeier

Dan Goldgeier is a Seattle-based freelance copywriter with experience at advertising agencies across the U.S. He is a graduate of the Creative Circus ad school, and currently teaches at Seattle's School of Visual Concepts. Dan is also a columnist for and the author of View From The Cheap Seats and Killer Executions and Scrubbed Decks.