Zen and the Art of Account Service

Here’s a great piece of dialogue from this week’s episode of Mad Men:

Sterling: Wasn’t even on the (org) chart. My name’s on the wall out there. I like to think I’m rich, they can’t hurt me.
Cooper: That’s a mistake.
Sterling: I’m being punished for making my job look easy. Although, that kid Guy, he has a spark. He is a pure account man.
Cooper: And what is that job all about?
Sterling: I don’t know. It’s about listening to people and never saying what’s really on your mind.
Cooper: No. It’s about letting things go, so you can get what you want.

This guy, Cooper, he knows things.

About David Burn


  1. Watched that episode and remember thinking, “That’s so true.” Smart dialogue and great look at the ad biz in its heyday.