There are brand overhauls and then there are brand overhauls. While DHL is a leader in many overseas markets, their US presence has been weak. But all that has changed in recent months with a major ad campaign from O+M New York and a total repackaging of the German-based firm’s corporate identity.
The new look popped up virtually overnight this summer on 426 warehouses, 2,841 retail store locations, 15,338 drop boxes, 17,000 uniformed personnel, 18,000 vehicles and 275 million pieces of packaging.
“We said we have to paint everything yellow as quickly as we can,” says Dick Metzler, executive vice president marketing of DHL Americas. “We really did fast-track this. It was almost a military operation.”
