Today In Twitterverse: It’s Not All About You

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Umair Haque is Director of the Havas Media Lab. His writings are featured on Harvard Business Review’s site.
I’d love to hear your take on Haque’s tweet. Does your organization put customer’s concerns ahead of everything else? Or is stuck in the what-we-want-to-say-not-what-they-want-to-hear mentality?

About David Burn

I wrote my first ad for a political candidate when I was 17 years old. She won her race and I felt the seductive power of advertising for the first time. Today—after working for seven agencies in five states—I am head of brand strategy and creative direction at Bonehook in Portland, Oregon.