Network World reports on the difficulties faced by offsite workers and their managers.
IBM’s efforts to create a flexible work environment have been so successful that 40% of its 330,000 employees work from home, on the road, or at a client location on any given day. But a few years ago, the company realized that as its staff became more distributed, employee morale was weakening.
In the region Dan Pelino inherited in 2002, barely half of IBM workers surveyed by the company said they thought morale was good. Employees felt they lacked a strong connection to their peers, they were missing out on mentoring relationships, and institutional knowledge wasn’t being passed down within the company, says Pelino, who today is general manager of IBM’s global healthcare and life sciences business. Internally, employees joked that “IBM” stood for “I’m by myself,” he recalls.
The predicament IBM faced is common among companies that strive to provide nontraditional work arrangements. How do you offer flexibility without sacrificing corporate culture?
The article goes on to offer some potential team-building solutions, but I’m wondering if you have any direct insight into this issue that you’d care to share.