Kicking anvils and hiring “yes” men. They have more in common than you think. Both are unproductive. Both lead to regret. And both are completely avoidable.
At Hanna, we try to say “Yes” as much as possible.
Unfortunately, it usually comes out sounding like “Why?”
“Why make a claim your competitor could easily make?”
“Why not ask the customer’s opinion?”
“Why ignore the truth of your product?”
It’s enough to drive a bad client to drink. Or at least to go kick a few anvils.
About David Burn
Connect