“Momma’s Gotta Shop” Is Not An Idea, It’s A Customer Insight

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Overstock.com is a price play, and we all know how enticing low prices can be. It’s nectar to the price-conscious shopper. Even so, I find the following commercial off-putting. Take a look: Momma’s gotta shop. Really? Well sure, if the family is to be housed, clothed, fed, transported to and fro and so on, then [...]

People Who Buy Products And Services Are “Multipliers,” Not “Consumers”

People are people. Always. For instance, throughout the day people might consume food, gas, electricity, media, beer and more, but they remain people, not consumers. It’s a topic cultural anthropologist Grant McCracken picked up and ran with on Spreadable Media. My preferred term is “multiplier.” Consider this sentence, amended from a story in the Wall [...]

For Best Results, Align The Brand Truth With The Audience’s Inner Truths

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I like it when advertising pros get intentional with their language and say it like it is. Witness the words of Douglas Van Praet, Group Planning Director for the Volkswagen account at Deutsch L.A. and author of Unconscious Branding: How Neuroscience Can Empower (and Inspire) Marketing: Whenever I hear the word “consumer,” a term unavoidable [...]

Wrong, Wrong, And Wrong Again

As an avid consumer of business journalism, I see way too many shortcomings in the stories I read. Take this morning’s example, a piece in The Guardian about how the fictional Don Draper wouldn’t thrive in today’s multimedia universe. For Matthew Neale, managing director of the global marketing company Golin Harris, the world where ad [...]

Is “American-Made” A Big Selling Point?

Over at MarketingForecast.com, they’re taking a look at an increasing desire on the part of American consumers to seek out domestic goods. New research shows that the Made-In-America message is selling particularly well to affluent consumers. In the past 2 years, the number of well-to-do consumers who are buying products manufactured in America factories rose [...]

Domino’s Pizza Is A Product of Government Cheese Marketing. What Say You, Mr. Bogusky?

There’s a revealing new article in The New York Times addressing the U.S. Government’s promotion of cheese. Domino’s Pizza was hurting early last year. Domestic sales had fallen, and a survey of big pizza chain customers left the company tied for the worst tasting pies. Then help arrived from an organization called Dairy Management. It [...]

A Cognitive Approach To Online Advertising

Let’s take a look at this new advertising technology from Solve Media. Solve Media from Solve Media on Vimeo. I think this new media offering has some potential. It makes CAPTCHA easier to use, which people will appreciate, and it heightens brand recall by getting people to write out brand specific lines and/or calls to [...]

The American Mood Is Enhanced By One Conscious Person At A Time

Strategy One, an Edelman company, is out with new survey results that paint a cup half empty scenario for the American economy and our frame of mind. Almost two in three of the 1,043 Americans surveyed (65%) say a double-dip recession — defined as a recession followed by a short-lived recovery, followed by another recession [...]

Make Mine One-Of-A-Kind

At a time when computerized automation is the way of the world and even things like ads are becoming mass-produced commodities, there’s a counter current that’s also running strong. The counter current is our growing desire for hand-made one-of-a-kind products. According to The Wall Street Journal there’s a growing number of companies entering the customization [...]

Agency Types Turn To The Academy For Answers

George Parker is not going to like this. Draftfcb is opening the Institute of Decision Making, devoted to finding out more about the instinctual ways that consumers behave along with the rational and emotional ones. The unit will concentrate on emerging fields like behavioral economics and neuroscience. The institute has formed ties with assistant professors [...]