Careful With That Gadget, Eugene

Neil Dingman, a mortgage consultant in Minneapolis and an iPhone owner, was unexpectedly charged $852.31 by AT&T recently.
According to Dallas Morning News, Dingman took his iPhone on a European vacation. For the 14 days he was there, he used it only a handful of times and had expected to see just a small increase in his next bill for roaming charges.
As it turned out, the phone made calls on a European data network several times an hour to check for e-mail messages. Because he didn’t deactivate the feature, the phone went to retrieve e-mail more than 500 times.

About David Burn

Co-founder and editor of AdPulp. I wrote my first ad for a political candidate when I was 17 years old. She won her race and I felt the seductive power of advertising for the first time. I worked for seven agencies in five states before launching my own practice in 2009. Today, I am head of brand strategy and creative at Bonehook in Portland, Oregon.

Comments

  1. Saw that in the Times this AM– DMN picked it up from them– pretty amazing how poorly AT&T treats their customers.