When Cramer-Krasselt decided to publicly break up with client Panera Bread last week, they were quite definitive about labeling the client as difficult. I saw two reactions to this: "Good for C-K," and "They're just doing this as a PR stunt, who'd want to hire them?" Frankly, many clients have rightfully earned a reputation for being difficult. Just like people in business have a reputation for being a-holes or …
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