Is your client’s retail floor nothing more than a customer showroom for Amazon.com?
For your sake and the sake of retailers on Main Street, I hope not. Yet, Amazon has its own ideas. Amazon also has a new smartphone app that encourages retail shoppers to compare prices while in the store.
“The ability to check prices on your mobile phone when you’re in a physical retail store is changing the way people shop,” said Sam Hall, director of Amazon Mobile. “Price transparency means that you can save money.”
According to BusinessWeek, retail shoppers can scan a bar code, search for a product by taking a photo, say the product’s name or type it into the application’s search engine. Customers who download the app and enable the location feature will see an additional five percent discount of up to $5 on three Amazon’s products for a $15 savings.
Jeff Milchen of American Independent Business Alliance is pissed. He says Amazon is “encouraging people to spy on local stores.”
“For storefront merchants, it’s an even bigger wad of spit in the eye than Amazon’s avoidance of sales tax collection duties,” Milchen argues.