A Quick Lesson In Customer Service Courtesy Of Home Depot

1) Don’t call someone a “cunt.”
2) If you call someone a “cunt,” make sure that woman’s husband is not nearby.
3) If you call someone a “cunt” and their husband is nearby, act very apologetic and remorseful, and do something to rectify the situation.
4) If you call someone a “cunt” and their husband is nearby, and you don’t act very apologetic and remorseful, and you don’t do something to rectify the situation, make sure that the husband is not a public relations professional with a blog.
A Home Depot manager apparently ignored those rules. Click the above link for our friend John Wagner’s full account of the story.

About Dan Goldgeier

Dan Goldgeier is a Seattle-based freelance copywriter with experience at advertising agencies across the U.S. He is a graduate of the Creative Circus ad school, and currently teaches at Seattle's School of Visual Concepts. Dan is also a columnist for TalentZoo.com and the author of View From The Cheap Seats and Killer Executions and Scrubbed Decks.