A Quick Lesson In Customer Service Courtesy Of Home Depot

1) Don’t call someone a “cunt.”
2) If you call someone a “cunt,” make sure that woman’s husband is not nearby.
3) If you call someone a “cunt” and their husband is nearby, act very apologetic and remorseful, and do something to rectify the situation.
4) If you call someone a “cunt” and their husband is nearby, and you don’t act very apologetic and remorseful, and you don’t do something to rectify the situation, make sure that the husband is not a public relations professional with a blog.
A Home Depot manager apparently ignored those rules. Click the above link for our friend John Wagner’s full account of the story.

About Dan Goldgeier

Blogging on AdPulp since 2005, Dan Goldgeier is a Seattle-based freelance copywriter with experience at advertising agencies across the U.S. He is a graduate of the Creative Circus ad school, and currently teaches at Seattle's School of Visual Concepts. In addition, he is a regular columnist for TalentZoo.com. Dan published the best of his TalentZoo.com columns in a book entitled View From The Cheap Seats: A Broader Look at Advertising, Marketing, Branding, Global Politics, Office Politics, Sexual Politics, and Getting Drunk During a Job Interview. Look for it on Amazon in paperback and e-book editions.