Brian Morrissey of Adweek is writing about Web 2.0 companies that are built on customer-centric models. He names Zappos, Etsy, Threadless, Craigslist and Yelp as leading examples and gives his piece depth by describing the lengths Zappos goes to engage with customers. But there's something else in the article that I'm attracted to. Google's home page may have nothing but a search box and links to Google's services -- …
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